Manufacturer’s Lifetime Warranty:
Our symGLASS drinkware is made of a BPA-Free material, and comes with a Manufacturer’s Lifetime Warranty. Under normal use, symGLASS will not break, crack, or chip.
If a symGLASS product becomes defective (i.e. break, crack, or chip) under normal use, simply return it for a free replacement. Any item damaged due to regular daily wear and tear (e.g. fading, scratches), improper care, misuse, or abuse will not be replaced under our Lifetime Warranty. Feel free to visit our Care & Use Page on www.symGLASS.com for general tips.
symGLASS will replace any product at no charge to the consumer once we determine a preexisting defect in material or workmanship.
To obtain your No Charge Warranty Replacement, please ship the defective product, along with a copy of your original proof of purchase, to the address listed below, and it will be replaced free of charge.
2195 Varnell Rd.
Cleveland, TN 37311
Shipping charges for returned items will not be reimbursed, but shipping will be covered for the replacement product.